Dial-A-Ride and Rideshare Programs


 

Contact Information

Dial-A-Ride Program Location
50 Diamond Valley Road
Markleeville, CA 96120
Phone: 530-694-9301
Fax: 530-694-2149
About

The Rideshare Program is for the general public and persons looking to reduce commute costs and improve air quality in this region.  For more information call Foothill Rideshare at 1-877-538-8937 or visit www.foothillrideshare.com.

The Dial-A-Ride Program is for the general public and persons needing transportation assistance.  The program is provided by Alpine County Community Development.

Operating Times:
•    Tuesday, Wednesday and Thursday
•    8:00 a.m. to 5:00 p.m.
•    No new pick-ups after 4:30 p.m.
•    No service on County holidays
•    Inclement weather may suspend operations

Service Area:

•    Includes trips to and from:
o    Markleeville, Woodfords and Hung-A-Lel-Ti
o    Minden, Gardnerville, Dresslerville and South Lake Tahoe
o    Carson City area
o    Reno, Placerville, and Truckee (Medical/Social Security only)
o    Does not include service in the Bear Valley area

Fare Rates:
•    Markleeville local area
o    $2.00 one-way
o    $4.00 round trip
•    Minden, Gardnerville, Dresslerville and South Lake Tahoe
o    $4.00 one-way
o    $8.00 round trip
•    Carson City area
o    $5.00 one-way
o    $10.00 round trip
•    Reno, Placerville, and Truckee (Medical/Social Security only)
o    $15.00 one-way
o    $30.00 round trip

Dial-A-Ride Guidelines

Curb to Curb Service:
•    Dial-A-Ride is for the general public
•    Transportation services are curb to curb
•    Drivers are prohibited from entering the passenger’s home or other buildings

First Come, First Serve:
•    Riders are encouraged to book rides 48 hours in advance.  For Reno, Placerville and Truckee, 7 days in advance.
•    Riders are booked on a first-come, first-served basis
•    Alpine County does not give priority to passengers based on the purpose or nature of their rides
•    Drivers are transportation professionals on tight schedules

Shared Ride Service:
•    There may be more than one passenger in the vehicle at a time
•    As many passengers as possible are scheduled during operating hours

Boarding and Disembarking:
•    Drivers will assist passengers with boarding or disembarking of vehicle
•    Passengers are responsible for loading and unloading items without assistance from the driver
•    Driver will not carry items such as groceries, luggage, etc. in and out of the vehicle
•    Drivers will ensure that wheelchairs, scooters or any other mobility devices are properly secured within the vehicle
•    Drivers are not permitted to leave the vehicle to search for passengers in stores, professional buildings, schools, churches, restrooms, parking lots, etc.
•    In consideration of others and in compliance with various public ordinances, drivers will not honk the horn to notify passengers of their arrival

Traveling with Children:
•    Passengers traveling with children must comply with car seat laws
•    Car seats are provided by the passenger
•    Passengers must pay the appropriate fare for children

Pick-up Time Frame:
•    When there is a high volume of rides, drivers may arrive fifteen (15) minutes after a scheduled ride time
•    Drivers will wait up to three (3) minutes for a passenger to come out to the vehicle
•    Passengers who miss a ride or are not ready for their ride within the timeframe stated will incur a “No Show”

Personal Care Assistance:
•    Passengers who require personal assistance for any reason other than boarding or disembarking the transit vehicle may have one Person Care Attendant accompany them at no charge
•    Personal Care Attendants are provided by the passenger and must be pre-arranged when making the Dial-A-Ride reservation

Correct Change Required:
•    Correct fare must be paid when boarding
•    Drivers are unable to make change