The Rideshare Program is for the general public and persons looking to reduce commute costs and improve air quality in this region. For more information call Foothill Rideshare at 1-877-538-8937 or visit www.foothillrideshare.com.
The Dial-A-Ride Program is for the general public and persons needing transportation assistance. The program is provided by Alpine County Community Development.
Operating Times:
• Tuesday, Wednesday and Thursday
• 8:00 a.m. to 5:00 p.m.
• No new pick-ups after 4:30 p.m.
• No service on County holidays
• Inclement weather may suspend operations
Service Area:
• Includes trips to and from:
o Markleeville, Woodfords and Hung-A-Lel-Ti
o Minden, Gardnerville, Dresslerville and South Lake Tahoe
o Carson City area
o Reno, Placerville, and Truckee (Medical/Social Security only)
o Does not include service in the Bear Valley area
Fare Rates:
• Markleeville local area
o $2.00 one-way
o $4.00 round trip
• Minden, Gardnerville, Dresslerville and South Lake Tahoe
o $4.00 one-way
o $8.00 round trip
• Carson City area
o $5.00 one-way
o $10.00 round trip
• Reno, Placerville, and Truckee (Medical/Social Security only)
o $15.00 one-way
o $30.00 round trip
Dial-A-Ride Guidelines
Curb to Curb Service:
• Dial-A-Ride is for the general public
• Transportation services are curb to curb
• Drivers are prohibited from entering the passenger’s home or other buildings
First Come, First Serve:
• Riders are encouraged to book rides 48 hours in advance. For Reno, Placerville and Truckee, 7 days in advance.
• Riders are booked on a first-come, first-served basis
• Alpine County does not give priority to passengers based on the purpose or nature of their rides
• Drivers are transportation professionals on tight schedules
Shared Ride Service:
• There may be more than one passenger in the vehicle at a time
• As many passengers as possible are scheduled during operating hours
Boarding and Disembarking:
• Drivers will assist passengers with boarding or disembarking of vehicle
• Passengers are responsible for loading and unloading items without assistance from the driver
• Driver will not carry items such as groceries, luggage, etc. in and out of the vehicle
• Drivers will ensure that wheelchairs, scooters or any other mobility devices are properly secured within the vehicle
• Drivers are not permitted to leave the vehicle to search for passengers in stores, professional buildings, schools, churches, restrooms, parking lots, etc.
• In consideration of others and in compliance with various public ordinances, drivers will not honk the horn to notify passengers of their arrival
Traveling with Children:
• Passengers traveling with children must comply with car seat laws
• Car seats are provided by the passenger
• Passengers must pay the appropriate fare for children
Pick-up Time Frame:
• When there is a high volume of rides, drivers may arrive fifteen (15) minutes after a scheduled ride time
• Drivers will wait up to three (3) minutes for a passenger to come out to the vehicle
• Passengers who miss a ride or are not ready for their ride within the timeframe stated will incur a “No Show”
Personal Care Assistance:
• Passengers who require personal assistance for any reason other than boarding or disembarking the transit vehicle may have one Person Care Attendant accompany them at no charge
• Personal Care Attendants are provided by the passenger and must be pre-arranged when making the Dial-A-Ride reservation
Correct Change Required:
• Correct fare must be paid when boarding
• Drivers are unable to make change